Back to product : 14 days to change your mind!
At LILIPINSO, we understand the importance of finding the perfect product. For this reason, we offer our customers the possibility of returning the purchased items within 14 days of receipt of the order, without having to provide any justification.
Return Policy:
- Return Period: You have 14 days from receipt of your order to return any item that does not suit you.
- Product Condition: Returned items must be in their original condition, in perfect condition and in their original packaging. They must not show any deterioration. Wallpaper rolls should not be unwrapped. Any product that is damaged, incomplete or whose original packaging is altered cannot be refunded or exchanged.
- Return Process: To return a product, please contact our customer service. They will provide you with all the necessary instructions and guide you through the return process.
- Return Costs: Return shipping costs are the responsibility of the customer, except in the event of a defective product or an error on our part in the order.
- Refund: Once the return is received and the product is inspected, we will process the refund within a reasonable time, usually within 5 business days.